O'Brien Service Company Heating & AC | Heating & Air
About Us
Comfort is what O'Brien Service Company is all about. You should be comfortable in your home and you should be comfortable with your heating and air conditioning service.
O'Brien Service Company is a locally owned and operated business established in 1981 to provide a complete range of heating and air services, from installation to regular maintenance. Our highly trained and versatile technicians can expertly handle the most complex repairs and advise you on the benefits of regular maintenance. Our sales associates can help you select the most efficient and cost-effective system for your home.
According to the Trane Customer Satisfaction Survey, 100% of our customers said they would recommend us to a friend. It may come as no surprise then, that O'Brien is the #1 rated Trane distributor in the region. Nationally, our customer service ranks 17th out of more than 1700 Trane dealers and we are consistently ranked in the top 20 year after year.
Our commitment to customer satisfaction is evident in everything we do - from our insistence on wearing protective shoe covers to insure the cleanliness of your home, to offering the industry's highest quality products and service. This attention to detail is what allows us to say with confidence that your equipment will always be fixed right - guaranteed.
Additional Information
Our technicians have at least two years experience as an apprentice in service, repair and installations before becoming a fully qualified technician. They participate in continuing education programs to maintain the technical knowledge necessary to best serve our customer's needs. Beyond their technical training, our technicians are committed to providing you with the highest level of comfort at the best value. In addition, our technicians are always respectful of you and your home. To illustrate our dedication to exemplary customer service, here are just a few things you can expect during a service call:
- We always use drop cloths and shoe covers to protect your home.
- We confirm that the refrigerant is properly charged to assure system efficiency.
- We conduct a complimentary survey of your air distribution system.
- We thoroughly and honestly explain any problems and suggested repairs.
